Evaluation of Satisfaction with Nursing Care among Patients Undergoing Eye Surgery

Vollständiger Abstract

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Objective: This study aimed to examine patients’ satisfaction with nursing services during eye surgery and the factors affecting satisfaction.Methods: This descriptive, cross-sectional study included 320 patients aged 18 years and older who underwent eye surgery at a teaching and research hospital and were hospitalized for at least 1 night. Data were collected through face-to-face interviews using a Demographic Information Form and the Newcastle Satisfaction with Nursing Care Scale. Statistical significance criteria were consistently applied at a level of p < 0.05.Results: The mean converted total satisfaction score was 80.64 ± 13.74. Age, gender, educational status, marital status, and length of hospital stay did not have a statistically significant effect on satisfaction (p > 0.05). However, satisfaction levels were significantly higher among patients who underwent blepharoplasty (84.14 ± 10.87) compared to those who underwent other procedures, including dacryocystorhinostomy, vitrectomy, and pterygium surgery (77.13 ± 14.18) (p = 0.011).Conclusions: Patients undergoing eye surgery generally report high satisfaction with nursing care. Nevertheless, differences in satisfaction by surgery type highlight the importance of individualized, patient-centered nursing care.