Readiness of Community Health Center Health Workers in Implementing Telemedicine Reviewed from the Tam Model in Yahukimo Regency, Papua Mountains

Vollständiger Abstract

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Telemedicine is an important strategy for improving access and quality of healthcare services, particularly in remote areas such as Yahukimo Regency, Papua Mountains. However, the success of its implementation is greatly influenced by the readiness of healthcare workers as the primary users of the technology. This study aims to analyze the readiness of healthcare workers at Community Health Centers (Puskesmas) in implementing telemedicine based on the Technology Acceptance Model (TAM). The study used a quantitative approach with an explanatory design. The study population consisted of 100 healthcare workers at three Community Health Centers in Yahukimo Regency, with a sample of 80 respondents selected using proportionate random sampling. Data were collected through a closed-ended Likert-scale questionnaire and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with the help of SmartPLS. The results showed that Perceived Usefulness, Perceived Ease of Use, Attitude Toward Using, and Behavioral Intention to Use significantly influenced healthcare workers' readiness in implementing telemedicine. Perceived Usefulness was the most dominant factor with a path coefficient of 0.407. The research model explained 42.9% of the variation in healthcare worker readiness (R² = 0.429). The study concluded that increasing perceived benefits, ease of use, positive attitudes, and intention to use telemedicine can strengthen healthcare worker readiness to support telemedicine implementation in remote areas.