The effect of work motivation and training on employee productivity at the Population and Civil Registration Office (Disdukcapil) of Bireuen Regency

Vollständiger Abstract

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This study examines the effect of work motivation and training (diklat) on employee productivity at the Population and Civil Registration Office (Disdukcapil) of Bireuen Regency, Indonesia. A quantitative, causal research design was used, drawing on a saturated sample of all 41 employees of the office. Data were collected through a Likert-scale questionnaire covering work motivation, training, and employee productivity, and were analysed using multiple linear regression in SPSS. The instrument satisfied conventional validity (Pearson correlation above the critical r-table value of 0.308) and reliability (Cronbach's alpha above 0.60) thresholds for all three constructs, and the classical assumption tests indicated normally distributed residuals, the absence of multicollinearity (tolerance = 0.964; VIF = 1.038 for both predictors), and homoscedasticity. Partial (t-test) results show that work motivation has a positive and significant effect on employee productivity (B = 0.334, t = 3.872, p = 0.000), and that training also has a positive and significant effect (B = 0.234, t = 2.620, p = 0.013). The simultaneous test (F-test) confirms that work motivation and training jointly and significantly affect employee productivity (F = 13.343, p = 0.000), with an R of 0.642 and an R² of 0.413, indicating that the two predictors jointly explain 41.3% of the variance in employee productivity, while the remaining 58.7% is explained by factors outside the model, such as work experience, work discipline, the work environment, and supporting facilities. The findings reinforce the view that motivation and continuous, needs-based training are complementary levers that public-sector managers can use to raise front-line service productivity.