Aslamiah : Jurnal Pendidikan, Ekonomi, Sosial dan Budaya
Analisis Tingkat Kualitas Pelayanan terhadap Kepuasan Pasien Pemegang Kartu Jamkesmas di Puskesmas Sukaraja Kabupaten Lombok Timur
This study aims to analyze the level of service quality on patient satisfaction of Jamkesmas card holders at Sukaraja Health Center, East Lombok Regency. This type of research is descriptive, the purpose of which is to describe the variables that influence patient satisfaction of Jamkesmas card holders at Sukaraja Health Center and the sampling technique uses Incidental Sampling, by taking a sample of 100 respondents who are patients who seek treatment using Jamkesmas cards at Sukaraja Health Center. Data collectio …