The TQM Journal
Digital innovation, digital transformation and operational performance: a thematic analysis
Purpose The purpose of this systematic literature review is to extract and synthesize findings of research papers published in high-quality journals to address our specific research questions, find gaps and propose future research agendas. We want to understand the mechanisms by which digital innovation adoption (DIA) and digital transformation (DT) help small and medium enterprises (SMEs) achieve competitive advantage and enhance operational performance, ultimately leading to sustainable competitive advantage (SCA …