Journal of Health Organization and Management
Hospital work environment and perceived workforce productivity: a structure–process–outcome perspective from Thailand's healthcare sector
Purpose This study examines how hospital environmental conditions influence perceived workforce productivity through the mediating roles of organizational support and job satisfaction. Grounded in Donabedian's structure–process–outcome (SPO) framework and informed by motivational theory, the study conceptualizes productivity as an organizational outcome shaped by structural and psychosocial processes rather than as a purely technical measure. Design/methodology/approach A quantitative, cross-sectional survey was co …