Health Expectations
Patient and Family Perspectives on Statutory Duty of Candour Following Serious Adverse Patient Safety Events
ABSTRACT Background The Statutory Duty of Candour (SDC) legally requires healthcare organisations to notify patients, families, and carers who experience a serious adverse patient safety event (SAPSE), provide an apology, and explain steps taken to prevent recurrence. However, despite growing international adoption of SDC, evidence on its implementation and impact on patients and families (‘consumers’) remains limited. This study examined consumer awareness, understanding, and lived experiences of SDC in Victoria, …